These furniture pieces are indeed made with aircraft parts. There will be a combination of aircraft parts and new materials. In the description of each item, we will tell you what aircraft the part is from, what it is and what it does, and what part of the aircraft it is located in. Each piece will also come with a data plate with the same information.

Our furniture will be made from spares and unserviceable parts from many types of aircraft. In the description of each item, we will identify the aircraft it has come from.

We have 3 Aircraft Structural Technicians working in our shop. Between them, there
are 76 years of sheet metal experience. Check out our "Meet the Team" page to see who they are!

There are strict regulations around using aircraft parts for non aircraft use. These
parts come to us scrubbed of all information that could be used to tell us this information.

We can give general information in the description of each furniture item. It will also be attached to the furniture piece in the form of a data plate. We can tell you the aircraft type, the part and general location. It will also be assigned a unique Serial Number.

Each of these furniture pieces are made with parts we have available. The quantity of each part varies, and is therefore limited. Once we have used all of a specific part, we either have no access to more, or we don't know when we may have access to more. This means that once a furniture item has sold out, we can no longer produce it.

Due to the variable number of spare parts, these furniture pieces will be made in limited edition quantities. Most furniture will have a maximum of 8 pieces per design, less if there are fewer parts. Each piece will be highly unique due to the marks from maintenance and time spent in service.

While it is custom built, the furniture pieces listed on the website are fabricated and ready to ship.

We are looking to add custom orders in the near future.

We do not currently have a showroom. We do have some pieces on display at the Convair Cafe located at our Kelowna Headquarters. Come for a coffee and check it out!

The estimated delivery time of the stocked products is 1-2 weeks.

We know how excited you are to receive your products.

We apologize if your order was delayed due to unforeseen circumstances.

If there are delays on our end, we will contact you with details.

If the delays are on behalf of the shipping company, these are beyond our control.

If your order has not been shipped and you would like to make a change, please contact our Client Success department and we will do our best to accommodate the change.

If the order has been shipped, please review the return policy and contact us once you receive your order.

Depending on the packaging dimensions of the products and where they are being shipped, various carriers may be used.

If your order has not been shipped, you can contact our Client Success department to arrange the changes. If the order has been shipped, we cannot change the address.

We are working on this! If you are interested in a product, please contact our Client Success department to see what we can do!

If you have multiple items in the same order, they should arrive at the same time. If you place multiple orders at different times, they will arrive at different times.

For all orders that are canceled prior to items shipping, no delivery fee will be
charged. For special order items, a non-refundable 50% deposit will be taken when the order is placed. If you choose to cancel your special-order item(s) prior to delivery, your 50% deposit will not be refunded.

Should you decide to cancel a return and keep the item after a refund was issued, we will charge your credit card in the amount of the refund issued.

If you are not completely satisfied with your purchase, please contact us to return or exchange your item(s) within 14 days of the delivery date, with proof of purchase. The item(s) must be in original, undamaged condition. If the packaging is too damaged, use a box of similar size to return it. Note that returns or exchanges are not accepted for special orders, items that have been installed, and other items listed below. Other exclusions may apply. Contact us for details.

Upon return, your item will be inspected, and exchanges, credits or refunds will be issued for the purchase price. Any taxes charged will be refunded in accordance with applicable laws. Delivery fees are non-refundable with the exception of manufacturer defects or transit damage. KF Furniture House reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client. Returns may be subject to a restocking fee.

When you receive your order, check for damage before signing for it. Take photos of the damage. Then contact our Client Success department and we will work with you to resolve the issue.

Yes, applicable return shipping costs will be deducted from your refund. The return shipping costs can vary depending on the location of the return, size and weight of the item, and selected return method.

Delivery shipping fees or service charges collected on the order will not be refunded.

If an order is returned because you refused delivery, the appropriate return costs will be charged and deducted from your refund.

If your refund requires a return, your refund will generally be processed after the item has been received and inspected at our warehouse. This process can take up to 14 business days, though sometimes your refund may be processed sooner.

You will receive an email confirming when we have issued your refund. Your refund will either be processed to Store Credit for immediate use or to the payment method you originally used on the order. It can take additional time for your financial institution to process this. To understand the exact processing time
for your payment method, you may also contact your financial institution directly.

Delivery ship fees or charges for services provided (e.g. upgraded shipping charges) will not be refunded. If the selected service was not completed (e.g. for an order canceled before shipping), this will be refunded in full.

The wood surfaces used in our products are solid wood. There may be colour and texture differences in the products. This difference is due to the natural variations in the wood.

Solid wood will expand and contract due to humidity conditions in the home. The extent of the gapping will vary as humidity conditions change. Expansion and contraction cause these gaps and is a natural characteristic of solid wood.

This product is sealed with polyurethane.

To clean use a damp microfibre cloth. If required, use a mild detergent or vinegar for additional cleaning.

Do not use any chemicals (acetone, alcohol, detergent, etc.) for cleaning wood surfaces. Do not use sharp or abrasive objects.

Clean the glass surface with a soft, lint free cloth and glass cleaner.

Metal surfaces can be cleaned with a soft cloth and mild non-abrasive cleaner such as soap or vinegar.

Do not use abrasive and chemical materials such as sandpaper, alcohol, or bleach for cleaning the surfaces.

The concrete has been sealed with a food-safe sealer. All stone products can stain when exposed to certain caustic and acidic substances, or heavy pigments such as Turmeric. Avoid these substances and/or clean promptly.

All stone products can scratch and chip. Please take care not to drag sharp, heavy objects along the surface. e.g.: box with staples on bottom.

Outdoor concrete can experience environmental extremes that result in hairline cracks, chips and other
unsightly issues.

Our products are heat resistant; but like all stone products, they contain moisture within them. Exposure to extreme heat can damage the surface in the form of scorching and/or cracking. It is impossible to predict how hot surfaces can get when exposed to after-market heat sources. It is the client's responsibility to ensure the concrete is never exposed to heat exceeding 250 degrees. *Our products are not warrantied against heat damage.